Frequently Asked Questions

Everything you need to know about your Bison Coolers gear.

How long does shipping take for my apparel and accessories?

Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for Bison Coolers fashion items?

We offer a 30-day return policy for all unworn and unwashed apparel. Items must be returned in their original packaging with tags attached to be eligible for a full refund.

How do I know which size to order?

Each product page features a detailed sizing chart. Our apparel generally follows a standard athletic fit, but we recommend measuring a similar garment you own to ensure the perfect fit.

Are your materials sustainably sourced?

Yes, we prioritize high-quality, durable materials designed to withstand the elements. We work closely with our manufacturers to ensure ethical production standards and long-lasting fabric quality.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our international shipping options to more countries in the near future.